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‎05-26-2022 01:12 PM

HP Recommended
Product: HP Chromebook 14b-na0000 (262C1AV)
Operating System: Chrome OS

My laptop (Chromebook 14b-na0005sa) won't turn on when I press the power button and doesn't show any signs of charging. It was working fine yesterday for my studies but then this afternoon when I went to turn it on it didn't turn on automatically when I opened the lid or when I pressed the power button. I tried charging it but the AC adapter indicator doesn't light up and doesn't light up even with the charger not plugged on both sides. When I hold it close to my ear in a specific spot which I believe is near the CPU I can hear a faint beep indicating some sort of life. This is quite annoying as this laptop has like 0 human reviews online apart from HP's official repair video on YouTube, so I have no support to go from. 

Also, the last person to use my laptop was last night by my mother and she said she was using it for some general stuff and it "died" after a few minutes. I haven't asked her to specify but I don't think it was the battery as the last time I used it (and presumably from when she used it) was at like 80%, and after having only used it for a few minutes it must have been some system error. Anyways, she just decided to put it away and ignore it.

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