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Rob HP ENVY x360 - 15m-dr1012dx
Microsoft Windows 11

Hey All,

 

I recently purchased 2 identical monitor from Samsung. I am using identical HDMI cables, also using a USB-C dual HDMI adapter. The screens are recognized properly and are functioning as dual extended displays, not mirrored. My issues is coloration. The screens appear very different in color. I have reset all setting through the monitors, changed the order in which the HDMI cords are plugged into the computer, 1 in the adapter and 1 in the native HDMI port in my laptop, and visa versa. Is there some settings somewhere that I am missing to calibrate these two screens to have the same color?

 

Thanks

3 REPLIES 3
HP Recommended

@robwatumd

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. 
Let's try these steps to resolve the issue: 

  1. Use the Windows key + I keyboard shortcut to open the Settings app.
  2. Click Display.
  3. Click the advanced display settings link.
  4. Make sure you're using the Recommended screen resolution for your display, and click the Color calibration link to launch the utility.

See if you can adjust the color to your satisfaction. If the issue persists, follow next steps.

  • Right-click on your main screen of the notebook >Graphics Properties> select "Intel Graphics Properties" >
  • Display > Under Select Display >> your second display > Click on Color > Advanced.

You can try updating the drivers on your PC using HP support assistant.

  • Refer this article to further troubleshoot display issues with your PC.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks Echo_Lake, when I go into these settings it only seems to adjust 1 of my monitors and I cannot figure out how to run the settings/configurator for the other monitor. Any help with this?

HP Recommended

@robwatumd

Thank you for posting back.

 

In setting, you can choose display 1 and display 2, just below that you should be able to find settings to choose each monitor. If you still need additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team if you would like to continue troubleshooting.  I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you require any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.


Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.