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HP Recommended
HP Rechargable USI Pen
Microsoft Windows 10 (64-bit)

Is there a compatible pen for HP 14-dq0xxx on Windows 10/11? I did spend about 3 hrs. on the phone directly with HP customer service, sales and tech support, but they didn’t have any pen that would work with the HP 14-dq0xxx.  I had to return the rechargeable pen. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fidem 

 

Welcome to the HP User Community.

 

Short answer

Sorry, No active stylus / pen for this machine.

 

Details

I would guess the Store and Tech Support made a thorough check based on your particular model of computer.

 

A search did not reveal any different results.

 

Example

 

There are several models in the search results for this "general description"

Results for "HP 14-dq0000" (17) 

 

This list, of course, does not include specific models within the series categories.

 

Selecting one machine as an example

HP 14-dq0000 Laptop PC (56Z60AV)

 

First check = service manual:

Maintenance and Service Guide

No pens found as compatible with the series.

 

 

Another (not public check) did not find any compatible pens for this series nor for any of the specific models found in the list.

 

I think you are "out of luck".

 

====================

If you wish to do so,

If your computer has a touchscreen,

If an active stylus is not an option on your machine,

Consider a Passive Stylus / Pen

This is not the same thing as an active stylus, of course.

Passive pen works like your finger on the touchscreen.

 

Passive Pen Stylus – Information

What Is a Capacitive Stylus and How Do They Work?

And

Active Vs. Passive Stylus: How Do They Differ? | 2022 

and

What is a Stylus? Types of Stylus & Stylus Pens Explained 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP 14-dq0000 Laptop PC (56Z60AV) 

OR

Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@Fidem 

 

Welcome to the HP User Community.

 

Short answer

Sorry, No active stylus / pen for this machine.

 

Details

I would guess the Store and Tech Support made a thorough check based on your particular model of computer.

 

A search did not reveal any different results.

 

Example

 

There are several models in the search results for this "general description"

Results for "HP 14-dq0000" (17) 

 

This list, of course, does not include specific models within the series categories.

 

Selecting one machine as an example

HP 14-dq0000 Laptop PC (56Z60AV)

 

First check = service manual:

Maintenance and Service Guide

No pens found as compatible with the series.

 

 

Another (not public check) did not find any compatible pens for this series nor for any of the specific models found in the list.

 

I think you are "out of luck".

 

====================

If you wish to do so,

If your computer has a touchscreen,

If an active stylus is not an option on your machine,

Consider a Passive Stylus / Pen

This is not the same thing as an active stylus, of course.

Passive pen works like your finger on the touchscreen.

 

Passive Pen Stylus – Information

What Is a Capacitive Stylus and How Do They Work?

And

Active Vs. Passive Stylus: How Do They Differ? | 2022 

and

What is a Stylus? Types of Stylus & Stylus Pens Explained 

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP 14-dq0000 Laptop PC (56Z60AV) 

OR

Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Thank you, and yes, customer services, sales, and tech support did a great job. You have provided me with very valuable information and I thank you again for explaining the difference between a passive and active stylus. 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.