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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-24-2025 07:39 AM

HP Recommended
Product: HP Dragonfly 13.5 inch G4 Notebook PC IDS Base Model S/N: 5CG5123D1L.
Operating System: Microsoft Windows 11

Hello community, I'm looking to find out if the HP Dragonfly 13.5-inch G4 Notebook PC IDS Base Model S/N: 5CG5123D1L will work with the HP 700 Rechargable Multi Pen and if the touch screen supports active pen input.

 

Thank you!

Andrey

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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2025 08:32 AM

HP Recommended

Hi @AndreyP2020 

 

It does not allow the use of active pens; only models from the X360 or OmniBook 2-1 series allow active pens. All others must use a finger or a passive pen.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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3 REPLIES 3

‎09-24-2025 08:32 AM

HP Recommended

Hi @AndreyP2020 

 

It does not allow the use of active pens; only models from the X360 or OmniBook 2-1 series allow active pens. All others must use a finger or a passive pen.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎09-24-2025 09:05 AM

HP Recommended

Hello Resistencia, and thank you for the confirmation!

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‎09-24-2025 09:07 AM

HP Recommended

You're welcome, happy to help.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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