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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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HP 15.6 inch Laptop PC 15-fc0000 (733M3AV)
Microsoft Windows 11

I am trying to connect a 3rd monitor (HP envy) to HP Laptop. I have tried updating drivers, extending screen etc. I have an USB-C dock that I been using with an HDMI but it isn't reading 3rd screen. Is there something else I can do or is there a specific dock or adapter that I can use to connect the 3rd screen. 

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Accepted Solutions
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5 REPLIES 5
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Hi @Jonutz 

 

The issue is, that the USB-C port is not displayPort compatible and because of this it cannot transmit image only data.

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Thank You. So there is no way to connect? Is there an adapter I can buy or a different brand laptop?

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The only adapter that can work is to buy a DisplayLink compatible dock or cable, these dock through software and hardware can transmit image, I leave the link to see the dock you need and do a search on the internet for a reseller.

 

DisplayLink Products list Docking| Synaptics

DisplayLink Products list USB Adapter | Synaptics

 

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Thank You!

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You are welcome, but it is appreciated by giving the solution to the message that provided the solution.

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