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HP Recommended

Hi,

I hope you're all well.

i have an Elitebook 840 G3 which I am trying to connect to a HP EliteDisplay E223d  FHD USB-C Docking Monitor.

The Elitebook has DisplayPort and VGA monitor connections ; the monitor has HDMI and Displayport over USB C.

 

I have tried a VGA/USB C convertor with no luck.

 

Can these two be connected?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Update on this.

 

The background to this is where I work we are being issued with these monitors but the laptops don't have the matching connections.  As bi-directional DP to DP over USB c connections are relatively new they are few and far between.

In the end I have found two  (Startech support was great)

 

https://www.startech.com/AV/display-and-video-adapters/usb-c-video-adapters/3ft-usbc-displayport-cab...

 

Or

https://www.amazon.com/AmazonBasics-Bi-Directional-USB-C-DisplayPort-Cable/dp/B081VK7Q94

 

FYI The monitor reports an unqualified cable message but you can switch of the OSD message on the monitor menu

 

It's a shame HP don't supply these.

 

🙂

View solution in original post

1 REPLY 1
HP Recommended

Update on this.

 

The background to this is where I work we are being issued with these monitors but the laptops don't have the matching connections.  As bi-directional DP to DP over USB c connections are relatively new they are few and far between.

In the end I have found two  (Startech support was great)

 

https://www.startech.com/AV/display-and-video-adapters/usb-c-video-adapters/3ft-usbc-displayport-cab...

 

Or

https://www.amazon.com/AmazonBasics-Bi-Directional-USB-C-DisplayPort-Cable/dp/B081VK7Q94

 

FYI The monitor reports an unqualified cable message but you can switch of the OSD message on the monitor menu

 

It's a shame HP don't supply these.

 

🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.