Connecting HP Envy Laptop to HP M27FW monitor

[breachj]

Hello,

I am trying to connect my HP Envy Laptop 13 to a HP M27FW monitor which I have just bought.

I have used a USB A to HDMI adaptor to connect the HDMI cable from the monitor to my laptop. 

It says that the HDMI is not recognised. 

The adaptor was a cheap one from Amazon. Do you think this is the problem?

The port details are below for my laptop.

Ports

1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate (HP Sleep and Charge); 1 SuperSpeed USB Type-A 5Gbps signaling rate; 1 AC smart pin; 1 headphone/microphone combo

Any help would be greatly appreciated!

Thanks

Joe 

[banhien]

@breachj 

You have few options:

1. Connect to USB-C monitor or USB-C to DP,

2. You can use a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Your "cheap" adapter from Amazon may NOT have Display Liink chip.

Regards.