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HP Recommended
HP 14-cf2000 Laptop PC (552L9AV)
Microsoft Windows 11

I am trying to connect a monitor to my laptop. I have a NOVOO RM11 Pro 11 in 1 docking station. I have the docking station plugged into my laptop; the monitor is plugged into the docking stations Display Port which is the only port my cord will fit into. When I turn the laptop and monitor on and go to settings, I'm getting a message that another display cannot be detected. My monitor scans display port, DVI & VGA and indicates no signal then goes into sleep mode. II was told I had the wrong docking station so I purchased a RM12F however my monitor cord will not fit into any of the ports. The monitor is an HP monitor. Cn anyone help me out?

 

Thanks in advance.

 

1 REPLY 1
HP Recommended

@Cadida1 

 

What is your HP 14-cf2000 Laptop PC (552L9AV)  machine ?  It could be one of the following machines

 

                     https://support.hp.com/za-en/product/product-specs/hp-14-cf2000-laptop-pc-series/model/2101047576

 

For example:  HP Laptop 14-cf2121wm

 

Your machine should have same ports as the above machine.  It ONLY has 1 hopeless USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: :   https://support.hp.com/au-en/document/c05357751


Regards

BH
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