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‎12-02-2023 01:23 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R02AV)
Operating System: Microsoft Windows 11

I am trying to connect two external Benq monitors to my computer. What I have tried and results:

 

Dell Docking Station - cannot get the monitors to register

 

HDMI cable to computer - works fine on both monitors

 

Lenovo USB-C to DisplayPort Adapter - When I connect the adapter I get the message 'Display connection may be limited - monitor indicates no signal detected.

 

Any suggestions?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-02-2023 01:43 PM - edited ‎12-02-2023 01:47 PM

HP Recommended

The USB-C port is data only, no video

 

External ports

(2) USB 3.2 Gen 1.0 Type-A ports; SuperSpeed 5 Gbps signaling rate (one on each side)

(1) USB 3.2 Gen 1.0 Type-C port; SuperSpeed 5 Gbps signaling rate (data transfer only; charging or external monitors not supported)

(1) HDMI v1.4b port

(1) Headphone/microphone combo port

(1) AC Smart pin adapter plug

 

You can attach a Wi-Fi adapter to one of the monitors and project onto it from the laptop.

or

You can buy a USB2/3 converter to HDMI 

 

in either case there will be some lag.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎12-02-2023 01:43 PM - edited ‎12-02-2023 01:47 PM

HP Recommended

The USB-C port is data only, no video

 

External ports

(2) USB 3.2 Gen 1.0 Type-A ports; SuperSpeed 5 Gbps signaling rate (one on each side)

(1) USB 3.2 Gen 1.0 Type-C port; SuperSpeed 5 Gbps signaling rate (data transfer only; charging or external monitors not supported)

(1) HDMI v1.4b port

(1) Headphone/microphone combo port

(1) AC Smart pin adapter plug

 

You can attach a Wi-Fi adapter to one of the monitors and project onto it from the laptop.

or

You can buy a USB2/3 converter to HDMI 

 

in either case there will be some lag.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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