Constantly icon "HP Display control" for critical download HPDC service 4.9.25.0.exe on my screen

[AliceJoan]

From 02\11 ]25 Each time, when starting my laptop, icon appears "critical update needed to use HP display control", install HPDC_service_ 4.29.25.0.

I have downloaded but the icon  still appears so I click it away each time.

What  is the reason and HOW to get rid of this?

Thanks for quick solution and explanation.

Mildred

[Garp_senchau]

@AliceJoan, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It seems like the issue is related to the HP Display Control software needing an update. Although you've downloaded the update, it might not have been installed correctly or fully. To resolve this, follow these steps:

1. Uninstall the current version: Go to Settings > Apps > Apps & Features, find "HP Display Control," and uninstall it.
2. Reinstall the latest version: Visit HP’s official support website, search for your laptop model, and download the latest version of the HP Display Control software.
3. Restart your laptop: After installing the new version, restart your laptop to ensure everything works properly.

This should prevent the "critical update" notification from appearing each time you start your laptop.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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