Cracked HP Spectre x360 Screen, LCD & Touch Screen undamaged

[DFinn]

I have the laptop a few short months and am generally very happy with it, however when I opened it yesterday there was visible hairline cracks in the screen close to the top edge. This is very frustrating as I have never dropped the laptop and it is always kept in a protective cover when not in use.

My query essentially is can the protective glass be replaced without having to replace the entire screen as the screen and touch screen functions are both functioning fine.

If so where can this be done and at what cost? (approx)

Thanks in advance for any help.

Dave

[asmita6658]

Hi @DFinn

Welcome to the HP Support Community. 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

Have a great day! 

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