• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎05-24-2024 05:51 PM

HP Recommended
Product: HP ProBook 450 G7 Notebook PC

Both crtl keys are acting as if they are stuck down.  They physically are not stuck. It prevents me from typing because it's  trying to use the crtl+key shortcuts.  When I pull up the onscreen keyboard it shows both ctrl keys engaged.  I click them off, but the keyboard only works for a few seconds then right back to ctrl stuck.  Sticky keys are not on. 

 

Things I have tried :

- restarting

- log off and on

- uninstall and re-install keyboard driver

- reset computer, reinstalling windows while keeping files and folders 

- changing language in boot menu back and forth to try to reset keyboard.  

 

Help!? 

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.