• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎04-29-2021 09:51 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Hi there - super annoying issue where while I'm typing my cursor moves around the screen on its own so I end up typing into the middle of other sentences / my email signature etc.

 

Saw this was a problem on other Envy models and there was a driver to disable to touchpad when typing but can't seem to locate driver for the 13 (or even how to know which driver to download for other models).

 

Anyone had the same issues?

Thanks

Amanda

3 people had the same question
1 REPLY 1

‎04-29-2021 06:39 PM

HP Recommended

Not sure if your's is the same as my HP Pavillion 15, but to disable the mousepad I go to settings>Devices>Mouse>Additional mouse settings>mouse properties. and disable/enable from there, hope this helps.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.