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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎04-29-2021 09:51 AM

HP Recommended
Product: Envy 13
Operating System: Microsoft Windows 10 (64-bit)

Hi there - super annoying issue where while I'm typing my cursor moves around the screen on its own so I end up typing into the middle of other sentences / my email signature etc.

 

Saw this was a problem on other Envy models and there was a driver to disable to touchpad when typing but can't seem to locate driver for the 13 (or even how to know which driver to download for other models).

 

Anyone had the same issues?

Thanks

Amanda

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