Customer support

[willnn1]

Hi I cannot reach anyone at HP to make a complaint/get product order support, I have called the UK phone number, I have started a live chat, I have emailed an address which has been bounced back as it is unmonitored and I am at a loss, how else can I reach out please, anyone else had issues with this! 

[Dragon-Fur]

@willnn1 

First, please read our public service announcement -

Welcome to the HP English Community --

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<< Warning - Read >>

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

HP Support does not use Community "Tags"

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

Your computer is not full of bugs.

Do not trust "support numbers" that show up in Tags. 

Do not wander around on the Internet looking for HP help.

There be vermin afoot.

HP Community cannot make use of Private Information -

Thieves love to grab up private bits that are posted for all to see

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I found this hint to what you might be asking:

"get product order support"

The HP Community does not have any method to intervene on your behalf with HP Support, Sales, Services; we are a Peer-to-Peer user group.

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What can we do?

I have sent your concerns to our Community Moderator team.

Should there be an answer, please look for a message here before the agent uses other methods to contact you.

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HP Store – USA

 Store/HP.com USA Sales and Customer Service

 Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

HP Store Customer Service - Examples

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

Sample – HP Store - Canada

HP Store - Canada

In the Upper right corner of the webpage > Hover on the "Headset" icon

Select (for example) Contact the HP Store

HP Store - Canada - Contact Us

OR

 HP Store - UK - Customer Service - Contact the Store

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

OR

 HP Store – Australia – Contact the Store - Customer Service

Select a subject type

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Important

Never post private information in the HP Community!

Thieves are waiting - do not just hand out your privacy to their keeping.

HP Support does not free-post phone numbers for HP Support on the Internet.

Your computer is not full of bugs and you do not need to pay a fee for driver support.

Pay attention to where you are going.

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product.

One dot, one letter, a single space out of place can land you on the dark side.

• HP Support  HP World-Wide Support

• Store/HP.com USA Sales and Customer Service

   Not your HP store? 

  Scroll to the bottom of the store website and click the Flag to change regions.

• HP products, start here in the HP Community or at the HP Website
• Microsoft / Windows - start at Microsoft Web Site 
• Printer Software - 123.hp.com - Printer setup from the HP® Official site
• Help with Instant Ink - HP Instant Ink Support - Website 
• Combined Printer, Support, and Ink Subscription Service -  HP All-In Plan - Printer / Ink / Support
• Out-of-Warranty > Paid Subscription or One Time Help: -  HP SmartFriend Services | HP® Official Site
  • Open the SmartFriend Data Sheet - Contact Information 
  • Scroll down to section “Service by Region” and check the contact options in your region / location.

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Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.