DISPLAY KEYBOARD IMPRESSION

[maimai22]

Good day I HAVE A PROB WITH THIS laptop hp15 i concern this DISPLAY KEYBOARD IMPRESSION problem . i concern this and they said this is not covered in my warranty?

what the heck!!

I haven't taken this laptop out of the house even when I put it in my bag. then you will say that the warranty is not covered, what else is your warranty for, I am frustrated with this laptop. all of a sudden it printed the keyboard on the screen. I have only been using it for 5 months and this is how you will say it is not covered if I complain to you at the DTI  PHIL

[Nirvana_95]

Hi @maimai22

Welcome to the HP Support Community. I see that you are facing issues with your HP system. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!

[RiyRishav]

Why

 

Keyboard impression shows on my screen

[Nirvana_95]

Hi @RiyRishav

Welcome to the HP Support Community.

I'd like to help! 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

Keep me posted.