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‎07-18-2025 01:48 PM

HP Recommended

Hello sir,

My name is shubham Pali, I buy a new laptop from reliance digital store but at the time of inspection I found a defective display panel, so I need a DOA letter for replacement of my laptop. I do not bring my laptop to home.  Retailer can keep my laptop for DOA but I don't receive any updates always go to tommorow .I pay all amount of laptop to the retailer. So I  Request you to solve my problem.

Thanks for better understanding.

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1 REPLY 1

‎07-20-2025 02:07 PM

HP Recommended

Hi @Harsh_12 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

That’s incredibly frustrating, Shubham—and I’m sorry you’re stuck in limbo after paying in full for a device that didn’t even make it home. Let’s get this moving in the right direction. 💪💻

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

 

I am an HP Employee.
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