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HP Recommended
notebook 17
Microsoft Windows 10 (64-bit)

Is there an easy method to open & eject A CD/DVD!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HOBBS343 Welcome to HP Community!

Is the eject button stuck? If not, is there any particular reason you wish to know about the other methods? please elaborate.

 

Meanwhile, If using the Eject function in the software application does not open the drive, there might be an electronic or control problem. To resolve this problem with File Explorer, use the steps below.

  1. Restart the computer. Click Start , click Power, and select Restart.

    Figure : Restarting the computer

    Restarting the computer

    Wait for the computer to restart and boot into Windows.

  2. Click Start . Then use one of the following methods to open File Explorer:

    • Click File Explorer in the menu.

    • Click the File Explorer  icon on the task bar.

    Figure : Opening File Exploror

    Opening File Explorer
  3. Right-click the icon for the stuck drive, and then click Eject.

    Figure : Ejecting the disc

     File Explorer, disc Eject selected
  4. The door on the tray-load drive should open, or the disc in the slot-load drive should be ejected.

    NOTE: 

    A slot-load drive with no external eject button will only eject from Windows.

    Figure : Slot-load drive with no external eject button

    Slot-load drive with no external eject button

If the door does not open or the disc does not eject, continue to the next sections to manually open the tray-load or slot-load drive.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE - Check for steps under - Manually opening a tray-load drive to retrieve a disc

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

@HOBBS343 Welcome to HP Community!

Is the eject button stuck? If not, is there any particular reason you wish to know about the other methods? please elaborate.

 

Meanwhile, If using the Eject function in the software application does not open the drive, there might be an electronic or control problem. To resolve this problem with File Explorer, use the steps below.

  1. Restart the computer. Click Start , click Power, and select Restart.

    Figure : Restarting the computer

    Restarting the computer

    Wait for the computer to restart and boot into Windows.

  2. Click Start . Then use one of the following methods to open File Explorer:

    • Click File Explorer in the menu.

    • Click the File Explorer  icon on the task bar.

    Figure : Opening File Exploror

    Opening File Explorer
  3. Right-click the icon for the stuck drive, and then click Eject.

    Figure : Ejecting the disc

     File Explorer, disc Eject selected
  4. The door on the tray-load drive should open, or the disc in the slot-load drive should be ejected.

    NOTE: 

    A slot-load drive with no external eject button will only eject from Windows.

    Figure : Slot-load drive with no external eject button

    Slot-load drive with no external eject button

If the door does not open or the disc does not eject, continue to the next sections to manually open the tray-load or slot-load drive.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE - Check for steps under - Manually opening a tray-load drive to retrieve a disc

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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