Darkening spots appear near the bottom corners when adjusting the laptop screen's angle

[MahmoudAziz]

​Hello,​​

I just bought this laptop (Product Name: HP Notebook 15-da1018ne), (Product Number: 4FK12EA).

And I noticed that whenever I adjust the screen's angle, some sporadic darkening spots appear near the bottom corners of the screen for about a second, with more spots near the right hand corner than the left hand one (not uniformly distributed).

I downloaded the HP PC Hardware Diagnostics tool and ran the video tests. And the notebook passed them, but then again, there was no test to ascertain that there was nothing wrong with the screen angle adjustment.

Is this a faulty device/screen?
Should I get a refund/replacement?

Thanks in advance.

[Jeet_singh]

@MahmoudAziz,

Thank you for posting your query on HP Community,

Have you checked for any physical damage on the PC?

Did you make any software or hardware changes on the PC before the issue started?

Have you tried to connect this laptop to an external monitor to check if the issue persists.

Does the issue persist on the BIOS page?

If the issue persists on the BIOS page it is a hardware issue with the display.

If the issue does not persist on the BIOS page try updating the graphics, chipset and BIOS on the PC to the latest version.

Uninstall the graphics driver from device manager and install the latest version of BIOS,chipset and graphics drivers on the PC using the HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

Refer this article to further troubleshoot display issues with the PC. Click Here

Let me know how it goes!

I hope you have a great day! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!