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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎06-05-2023 02:17 PM - edited ‎06-05-2023 11:29 PM

HP Recommended
Product: HP Pavilion 15-n012tx Notebook PC (ENERGY STAR)

Hi, There are black lines present on the laptop display. Sometimes these lines fade slightly or appear as a darker shade of black. These lines spread further after pressing on the screen, but can be lightly removed by scratching the screen [Tried on very small part].  These black dead pixels do not appear in PC screenshots.

Top right cornerTop right cornerBottom right cornerBottom right corner

please check attached image. 

What is the solution of this problem ??  Should I replace the entire display (I believe this would be costly) OR Can this be repaired ?? 

please help. Anyone else also face same problem ? any solution they found ?

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