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‎09-27-2018 07:25 AM

HP Recommended
Product: Notebook 15 ba022nf
Operating System: Microsoft Windows 10 (64-bit)

Bonjour

I'm looking at a Notebook 15 ba022nf that works OK with an external screen connected using an HDMI cable but whose screen is dead.  Is this a known problem with this series of Notebook?    I'm assuming the WLED screen has died for some reason..

Would anyone have a link to the Service Manual for this model so I can check the part number instead of taking the PC apart

 

Thanks in advance

Steve
Lyon, France

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2018 08:02 AM - edited ‎09-27-2018 08:05 AM

HP Recommended

@say42

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

Look at page 31.

 

HP 15-ba000 Notebook PC series - FRU Remove/Replace Videos

 

https://h20574.www2.hp.com/results.htm?SID=10862317&MEID=DCF73E2E-B847-414F-A43F-52FCC65135C9

 

REO

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‎09-27-2018 08:02 AM - edited ‎09-27-2018 08:05 AM

HP Recommended

@say42

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

Look at page 31.

 

HP 15-ba000 Notebook PC series - FRU Remove/Replace Videos

 

https://h20574.www2.hp.com/results.htm?SID=10862317&MEID=DCF73E2E-B847-414F-A43F-52FCC65135C9

 

REO

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‎09-27-2018 08:14 AM

HP Recommended

Thank you very much


Steve

 

(PS The thumb was blue by the way)

 

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‎09-27-2018 08:20 AM

HP Recommended

Your very welcome @say42

 

Thanks for the heads up about the color.

 

REO

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