Desaturated display ENVY X360

[Valentix]

Hi, i've bought my computer in december 2021 from the beginning i saw something strange (it was a bit noisy in the installation of windows 11) but I didn't bother this much. In the last six months the screen colors washed out. A friend of mine bought a laptop just like mine but the 13" version and the colors were amazing... On my laptop I've never ever seen such vivid colors. Now, I use my computer in university to take notes with the pen but I'm also a creator: I often use blender and darktable to edit photos so colors are very important to me. I tried to change the color settings in the AMD Radeon software and the windows control panel three months ago but no luck there. Now the colors are worse than ever. For reference there are photos with same settings of the screen of a hue map I created to test the screen. Now I'm using my home workstation to edit photos but I'd like to do it on the go... I've already done the procedure suggested in this post  and I think I need a repair of some sort but I didn't find any link in the support page so I wrote this post... If my english is not perfect is beacause I'm italian.

Here are the images:

On top my workstation screen (not the greatest and by the way it's curved)

On bottom my envy x360 screen

The Hue test image:

The first photo is the direct converion from the raw of my Eos 30D no edit whatsoever.

I tested with an app on my phone and the screen seems off by:

23% on #FF0000 (red)

5% on #00FF00 (green)

20% on #0000FF (blue)

5% on #FFFF00 (cyan)

20% on #FF00FF (pink)

10% on #00FFFF (yellow)

Thanks for your help

[Anand_Andy]

Hi @Valentix,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY X360 15.6 Inch 2-In-1 Laptop PC. Not to worry I will help you to get a resolution to resolve the issue.

As you mentioned you have already tried the steps mentioned in this Post and you are still facing the same issue. I really appreciate your efforts.

As we have limited support boundaries in the support community as of now. I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!