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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Did HP drop the ball on the 850 G3 displays...wow

Create an account on the HP Community to personalize your profile and ask a question
10-02-2022 02:33 PM - edited 10-02-2022 02:33 PM
The 1920x1080 pixel count is so horrible. It's impossible to get settings that looks good. If you're lucky you can find the G3 in the higher count, but they're rare.
I'm using win 10 and nothing can seem to help. The older elitebooks blow away the screens used now.
What can I do except throw away the **bleep** thing?...I've already tried Intel's graphic control app and really it doesn't help much.
10-02-2022 02:50 PM
Hello @Duckduckgo
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/paste following key/value pairs:
OS Name |
|
Version |
|
System Model |
|
System SKU ( equals HP product number (p/n) ) |
|
Processor |
|
BIOS Version/Date |
|
(2) Start Windows <Device Manager>
- Expand <Display adapters>
- Expand <Monitors>
--->>> Send screenshot
(3) Please report your results
10-19-2022 12:54 PM
The adapter is intel HD Grpahics 520.
This computer is 1920x1080.....You guys made an entire series of laptops with this poor quality screen? I can't believe HP did this. It was a major fumble on whoever makes the decisions, they shouldn't be holding a job there.
You literally have to be looking directly at the screen at a very small focal point or you have to adjust the screen to your every head level change when you use this POS screen.
It produces the most opaque visibility of any screen on any computer I used in my entire life.
You guys mass produced **bleep**t screened elitebooks.
10-19-2022 01:00 PM - edited 10-19-2022 01:04 PM
Hello @Duckduckgo
Quote: "
This is a peer-to-peer forum, not HP support.
We do not work for or represent HP.
"
To help you I just need to know the product number (p/n) xxxxxx#xxx of your notebook ! See my previous post
Kind regards
10-19-2022 01:19 PM
Hello @Duckduckgo
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install BIOS Update
HP Notebook System BIOS Update (N75) | 01.57 Rev.A | 11.7 MB | Aug 15, 2022 | Download |
Why should you install the update ? https://support.hp.com/us-en/document/ish_4123786-2338478-16 Quote: " Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
" |
(3) Reboot
(4) Let BIOS be installed until it's completely done !
(5) Download and install / update
Intel Management Engine Driver | 2141.15.0.2511 Rev.W | 229.8 MB | Nov 22, 2021 | Download |
Intel Serial IO Driver | 30.100.1724.2 Rev.A | 3.1 MB | Sep 21, 2017 | Download |
HP Battery Health Manager BIOS Setting Update | 1.0.2.1 Rev.A | 0.5 MB | Nov 20, 2020 | Download |
Intel Management Engine Firmware | 11.8.92.4222 Rev.A | 11.6 MB | Apr 18, 2022 | Download |
(6) Restart Windows
(7) Download and install / update
AMD Video Driver and Control Panel | 27.20.20904.1004 Rev.F | 735.5 MB | Sep 14, 2021 | Download |
(8) Restart Windows
(9) Enable (at least) ClearType
How to Fix Blurry Font Problem In Windows 10
(10) Test your notebook
(11) Please report your results
10-19-2022 01:28 PM
Hello @Duckduckgo
Your Display specification:
HP EliteBook 850 G3 and 750 G3 Notebook PCs Product Specifications
15.6 diagonal LED backlight FHD Slim eDP SVA Anti-glare (1920 x 1080) | Outline dimensions: 360 x 224.3 x 3.2 mm (14.7 x 8.8 x 0.13 in) Active area: 344.2 x 193.5 mm (13.6 x 7.6 in) Weight: 360 g Diagonal size: 15.6 in Surface treatment: AG Contrast ratio: 400:1 (typ) - AG Refresh rate: 60 Hz Brightness: 300 nits Pixel resolution: Configuration: RGB stripe Interface: eDP 1.2 (1 lane) LCD Mode: TN PPI: 142 Viewing angle: SVA 45/45/25/35 |
You decided to buy this notebook, so you should also pay attention to the specs.
To understand Viewing angle: SVA 45/45/25/35
--->>> What Is A Monitor’s Viewing Angle? A Basic Definition
Kind regards