Disable Touchpad on HP Envy

[Trillian]

How do I disable the touchpad? There used to be a choice in settings but it has disappeared. It is most annoying not to be able to do this when using a mouse.

[The_Fossette]

@Trillian,

Welcome to the HP Support Community!

I reviewed your post and I understand that you want to know how to disable touchpad when a mouse is connected.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

Step 1: Open Settings, click Devices icon and then click Mouse & touchpad.

Step 2: Under the Touchpad section, turn off the option labeled Leave touchpad on when a mouse is connected. Please note that the option might not appear in non-precision touchpads. 

If the continue facing the issue, follow the below steps.

Step 1: Open the Control Panel by navigating to Start menu and then clicking Control Panel.

Step 2: Change the default View to Small icons. Look for the entry named Mouse and click on the same to open Mouse Properties.

Step 3: Switch to the Device Settings tab and look for an option titled Disable when external USB pointing device plug in or Disable internal pointing device when external USB pointing device is attached. Check the same option and then click the Apply button. That’s it!

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Trillian]

My menu doesn't show that option to turn off (or leave ) touchpad. I am using a Bluetooth mouse and it used to work. I suspect a windows 10 update but I am no expert on these things. I just want to use the computer without it messing up. Thank you for your reply but unfortunately it doesn't work for me.

[The_Fossette]

@Trillian,

I recommend you follow the below steps and check if it helps.

NOTE: I recommend you create a backup of Registry before changing default entries.

Step 1: Open Registry Editor. To do so, open Run command by simultaneously pressing Windows + R keys, type Regedit.exe in the field followed by enter key.

Click on the Yes button when you see the UAC prompt.

Step 2: In the Registry Editor, navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh

Step 3: On the right-side, create a new DWORD value and rename it as DisableIntPDFeature. Finally, change its value to 33 (make sure that Hexdecimal is selected under Base section).

Step 4: Close the Registry Editor and reboot your PC to see Disable internal pointing device when external USB pointing device is connected option. 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!