Disabling touchpad

[alkanens]

Guess you didnt read the conversation i dont have any touchpad options in Mose settings

[A4Apollo]

@alkanens, Thanks for your response.

Thanks for trying out the steps.

As you mentioned you don't see touchpad options in mouse settings.

Please uninstall the touchpad drivers in device manager.

And install the touchpad driver using this link.

After installation of the driver, you should see Synaptics control panel.

Please try the steps recommended in my previous post.

Please let me know the outcome.

Have a great day ahead! 🙂

[alkanens · Accepted solution]

Found a fix in a different post

If the Synaptics settings does not appear under Mouse properties after completing the preceding steps, try the following:

1. Open device manager
2. Find the touchpad device (“PS/2 Compatible Mouse”)
3. Right click on the device and click “Update Driver Software”
4. Select “Browse my computer for driver software”
5. Select “Let me pick from a list of device drivers on my computer”
6. Uncheck the option “Show compatible hardware”
7. Under “Manufacturer”, scroll down to “Synaptics”
8. Under “Model”, the 17.0.19 driver should appear.
9. Select the driver and click next.
10. Click “Yes” to the “Update Driver Warning” pop-up.
11. Restart

[A4Apollo]

@alkanens, thanks for your response.

Kudos to you for finding the solution.

Also, I am glad to know that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,            

Have a great day!