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- HP Community
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- Discrete Graphics card not working

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02-28-2022 05:46 AM
Hello,
I bought a computer : hp 17-ak071ur sku=2kg57ea
The Specs are:
Processor: AMD A12-9720P Radeon R7 12 compute cores 4C+8G APU
Ram: 8GB DDR4
Video card #1:AMD Radeon R7 Graphics. (APU)
Video card #2: AMD Radeon 530 [4GB] (Discrete)
The Problem is:
I can't run any game in discrete GPU, all games run only on APU's graphics.
I saw this on Task Manager.
I tried everything!!
-Change Powersettings to High Performance
- Installed Different Windows 10 Versions (1709,1803,1909,2004,2009)
-Installed Video Drivers from HP and AMD ( HP's OEM driver show it is AMD Radeon 535DX, but AMD's driver change name to Radeon 7 M340) (Also both of them not using discrete graphics card)
-Switch off Dual graphics.
-Changed AMD game profile to performance.
-Changed Additional Setting for switchable graphics to performance.
-Changed Windows 10 graphics option to performance (for AMD's Adrenaline Driver [this driver is not OEM])
-Changed AMD Crossfire settings.
-Swithced off all filtering and set texture quality to performance for game profiles.
-I out of options.. Please somebody just help me out... I don't know what can I do.
Thanks,
Ilkin.