Display Drivers are not correct, shows a very low resolution

[Shehan81]

Hi All,

I purchased a HP Probook 450 G7 yesterday. I purchased the DOS version and installed Windows 10 Pro (Licensed Version).

However I found the maximum display resolution I could go up to is1366 x 768. This is the latest model and how come I cannot have 1980 x 1080 Resolution? 

One thing I noticed n the Laptop spec, it shows the Graphic Driver is Intel(R) UHD Graphics 620. But in the device manager it shows only as Intel Graphic Driver.  Help please.

[Ahamed1]

Have the same problem. You have posted 2 months back and still could not find a solution. great community

[praveen196]

@Ahamed1 Welcome to HP Community!

Please provide the corretc product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

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http://support.hp.com/us-en/document/c03754824

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