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‎03-23-2020 10:41 AM

HP Recommended
Product: Pavilion 15-cs0-xxx
Operating System: Microsoft Windows 10 (64-bit)

My support manual says it will support a USB type-C to HDMI.  When connecting, the system is not recognizing.  It does, however, recognize a direct HDMI connection.  The online help discussion has not been helpful.  The virtual assistant is even worse.  Any solutions/troublshooting?

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-23-2020 12:16 PM

HP Recommended

Hello @PM-CT, 

 

I'm afraid to say that the USB-C port on the HP Pavilion - 15-cs0xxx series does not support DisplayPort over USB-C.

 

What you read must have been a typo, unfortunately.

 

Kind regards,

Eddy

 

Please Accept as Solution if this answered your question.

I used to be an HP Expert. I no longer participate in this community.

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2 REPLIES 2

‎03-23-2020 12:16 PM

HP Recommended

Hello @PM-CT, 

 

I'm afraid to say that the USB-C port on the HP Pavilion - 15-cs0xxx series does not support DisplayPort over USB-C.

 

What you read must have been a typo, unfortunately.

 

Kind regards,

Eddy

 

Please Accept as Solution if this answered your question.

I used to be an HP Expert. I no longer participate in this community.
Was this reply helpful? Yes No

‎03-23-2020 03:16 PM

HP Recommended

Any chance there is a HDMI splitter that will achieve the same result?

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