Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Gaming Laptop 16 a0022tx
Microsoft Windows 11

I've a HP Pavilion Gaming Laptop 16 a0022tx with 16.1 inch display more than a year old. When I power on/ lift the lid to wake up from sleep mode the display shows a grey screen with black & white bands, sometimes if I watch carefully into it I can see what the last window was open on my laptop Attaching some pics to relate my issue. It happens occasionally during wake up/restart (even in recovery mode)/power ON.

20211117_213558.jpg

20211119_104052.jpg20211119_110743.jpg20211119_111114.jpg

 

Reinstalled the intel UHD Graphics drivers several times but nothing changed. (Currently using Latest driver v30.0.101.1069)

When connected to external monitor using HDMI, It's fine on external monitor and when I reinstall the intel UHD driver with the help of external monitor my laptops screen refreshes and works correctly.

 

Please Help...!!!

2 REPLIES 2
HP Recommended

Please reply...

Any help will be appreciated.

HP Recommended

Now It's showing some more weird problems on startup/wakeup by lifting the lid up.
On battery while waking up a click sound comes from the motherboard and the laptop turns off automatically and does not starts even by pressing power button. Power button works again after a few minutes or for instant start It needs to be plugged in.
Display issue images are attached above.
When the windows is booted it works perfectly fine but problem happens before booting.
Please help... 🙏

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.