Display brightness not changing

[Dislu]

Brightness is not changing. I tried everything reinstalling windows, updating drivers but nothing worked. Please help.

[Irfan_06]

Hi @Dislu,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with the brightness on your Laptop.

 Follow the below steps to access the BIOS menu.

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

3) Now use the brightness keys on the top row of the keyboard to increase and decrease the brightness.

If the issue appears on the BIOS as the brightness does not change, there is an issue with the hardware.

Or

Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support