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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display color profile

Create an account on the HP Community to personalize your profile and ask a question
11-11-2021 09:53 PM
HI@Alison_Blake,
Welcome to the HP Support Community!
Don't worry I'll try to help you out. Let me ask you a few questions in order to assist you better.
Did you make any software or hardware changes on your PC?
Does the display issue persist on the BIOS page?
Were there any recent windows update on the PC?
Please share the product number of your PC to assist you better.
Connect an external monitor to the PC and check if the issue persists.
Let's continue with the troubleshooting steps now.
Press the “Windows” button on the keyboard to open the Start menu in Windows 10.
In the upper side of the Start menu, you will have to left click or tap on the “Settings” feature.
Now in the Settings menu, you will have to find and left click or tap to open the “Personalization” feature.
In the Personalization window left-click or tap on the “Colors” feature situated in the left side panel.
Turn on the “show color on Start, taskbar, and action center” feature.
Move the slider for the “Automatically pick a color from my background. ” to off.
Now from the menu of colors left-click or tap on a color you wish.
Now close the Settings window you opened and reboot your Windows 10 operating system.
If the issue does not persist in BIOS, try the steps recommended below.
Try restoring the BIOS to default and check if helps.
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Uninstall the graphics drivers from device manager and install latest graphics driver and BIOS on your PC.
a. Tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
b. Enter “Device manager” without quotes in the search box.
c. Tap on Device manager.
d. Right-click on the device driver and click Uninstall.
e. Restart the computer and check if the issue persists.
Update the graphics driver using this link. Click Here
Also, update the BIOS using this link. Click Here
Refer to this article to further troubleshoot display issues with the PC. Click Here
Let me know if this works!
I hope you have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.