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‎07-28-2020 12:30 PM

HP Recommended
Product: HP Laptop 14-cf0xxx
Operating System: Microsoft Windows 10 (64-bit)

Am trying to display using a usb-c to HDMI cable to my monitor using a HP Laptop 14-cf0xxx and getting the error 

Display connection might be limited

3 people had the same question
3 REPLIES 3

‎07-28-2020 02:04 PM

HP Recommended

@Doug-W 

 

What is your HP Laptop 14-cf0xxx  ?  For example

 

         HP Notebook - 14-cf0013dx

 

Your machine probably is very close to the above machine which says it only has

 

          1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port

 

That  USB-C™ port does not support USB-C - HDMI and you can't connect a monitor to it. You can only use it as a normal USB-A port, with a different shape of connector.

 

Regards.

BH
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‎07-28-2020 02:39 PM

HP Recommended

Banhien,

Its a 

HP Notebook - 14-cf0012dx

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‎07-28-2020 03:07 PM

HP Recommended
@Doug-W wrote:

Banhien,

Its a 

HP Notebook - 14-cf0012dx

@Doug-W 

 

Its specs

 

          https://support.hp.com/au-en/document/c06401080

 

Same deal  with 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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