• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
HP Spectre x360 Convertible Laptop PC 14-ea0000 (1Q878AV)

The attached photos show the display on my HP Spectre X360 making this weird image break on two separate occasions. On the first occasion (first image) it started like this and then eventually worsened until the whole screen was white. I did a reboot of the laptop and the display seemed to work fine. I ran all diagnostics and found no issues. Windows and all my drivers were up to date, so I reinstalled all my drivers from the HP website, in case that was the issue. 

 

Now a week later, the issue has repeated (second image) and it is clear to me that none of my previous attempts have solved the issue. Has anybody got experience with similar issues or got any advice on where the issue may stem from. Sadly my device is out of warranty so would anybody know how much it might cost to fix?

 

PXL_20220902_150836657.jpgPXL_20220826_163429926.jpg

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.