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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display malfunctions after waking from sleep

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03-25-2018 10:00 AM
Thanks so much for looking into this and sharing your solution. This glitch had been driving me up the wall!
I was having an issue installing version 23 of the driver in Device Manager. I kept getting the error message in the attached image.
What I ended up doing was uninstalling version 22 of the Intel Graphics driver (unsurprisingly, the images on my display then went a bit funky), then I installed the latest driver I had to download manually from the HP website via the following link, which FINALLY solved my problem:
https://support.hp.com/us-en/drivers/selfservice/hp-zbook-15-g3-mobile-workstation/8693763
04-07-2018 11:03 PM - edited 04-07-2018 11:05 PM
I am observing the exact same behavior today. (April 8, 2018.)
HP ZBook Studio G3 - Bios 1.25
Windows 10 Professional 64-Bit Version 1709 (OS Build 16299.309)
Intel(R) HD Graphics 530 Version 22.20.16.4771
NVIDIA Quadro M1000M Version 22.21.13.8573
Not 100% sure if these are the HP supplied drivers or the 'Microsoft' forced drivers, but my screen looks exactly as you have photographed upon waking from sleep. (Everytime, so sleep is unusable for now.)
Will try updating Intel driver to 23.x and will report back.
05-25-2018 05:58 PM
hi, thanks for posting the solution, hope you may help me with error message that i'm getting during the upgrade (below picture):
extra steps I have done.
* I have updated the BIOS
* I have uninstalled the previous driver completley
* my processor is i7-6700hq 2.6
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