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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display problem

Create an account on the HP Community to personalize your profile and ask a question
07-10-2025 08:30 AM
@5CD3529NH8, Welcome to the HP Support Community! We're stoked to have you on board!
Could you let me know if the display is blank, flickering, or showing any distortions?
The more details you provide, the better we'll understand the problem and the faster we can resolve it!
We're looking forward to helping you get back up and running!
Regards,
Garp_Senchau
I am an HP Employee
07-13-2025 08:37 AM
Hey @abcd123489357,
Thank you for your response
Have you reached out to HP support before? If so, you should have received a case ID from the agent. Could you please share that with me via private message? It will help me better understand the issue and assist you more effectively.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
Garp_Senchau
I am an HP Employee