Display resolution issue

[Bhagat153]

I have recently bought HP Envy x360 13 bd-0521TU with windows 11, but facing issue of screen resolution. my screen looks is not up to the mark. I have tried to set the display resolution in intel graphics command center, but it didn't work.

I have attached the screenshot for reference.

[praveenbv]

Hi@Bhagat153,

Welcome to the HP Support Community. 

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

If the issue still persists, try re-installing the driver - 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

When was the last time it worked without these issues? Have you attempted a system restore?

About the other 3 computers, are they similar models or different ones?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

[praveenbv]

Hi@Bhagat153,

Welcome to the HP Support Community. 

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

If the issue still persists, try re-installing the driver - 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

When was the last time it worked without these issues? Have you attempted a system restore?

About the other 3 computers, are they similar models or different ones?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!