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- HP Community
- Notebooks
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- Dispute regarding mismatched warranty

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08-28-2020 07:50 AM
In the process to check the product's warranty details, I had received mismatched information regarding the date of purchase and the date of warranty expiration.....the photo that has been attached with this dispute is a proof that the product has been purchased not more than 11 months ago.
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Accepted Solutions
08-29-2020 09:11 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
And, also follow the link: https://support.hp.com/in-en/document/c05084516 How to Submit a Dispute to Validate Your Warranty
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
08-29-2020 09:11 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
And, also follow the link: https://support.hp.com/in-en/document/c05084516 How to Submit a Dispute to Validate Your Warranty
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee