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‎11-29-2022 09:42 PM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg1000 (43F51AV)
Operating System: Microsoft Windows 11

HELP! I just set up my home office and my husband's HP computer from work is working perfect, but mine will not work with the docking station. 

 

I have an HP Pavilion 15-EG1000 Laptop that has a SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge) port. The Docking station is something I got on Amazon and it says it supports USB-C PD3.0 Power Delivery (PD3.0) and USB - C Data Transfer: up to 5 Gb/s data speed. 

 

Is it because my laptop's USB-C has 10 GB/s signaling rate and this only supports up to 5 Gb/s?

 

Is there a way to limit my USB-C? Can a normal USB port work for displays?

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