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HP Recommended
Microsoft Windows 11

I bought HP elite book 840 G10 and I can't find the webcam but it keeps saying on the camera, I went back to the seller and he told me that that brand has no webcam. I can't believe this is true. Please how do I resolved this problem 

1 REPLY 1
HP Recommended

@Yaksmomoh 

 

Welcome to the HP English Community --

 

Update / Edits - Add Device Manager Example

 

Check what the Device Manager detects

 

FYI

There are two types of cameras:  standard and IR

The IR camera is necessary / used with Microsoft facial recognition.

 

Control Panel > icon view > Device Manager

Tab View 

Check Show hidden devices

Select Devices by Type

 

DragonFur_0-1719861106966.png

 

The second example shows samples of checking for a Fingerprint sensor and the Camera / Webcam

 

Device_Manager_Generic_Biometrics_Fingerprint_Camera_2Device_Manager_Generic_Biometrics_Fingerprint_Camera_2

 

================================

Original Content

 

Sure - Could be true.

Turns out the camera is optional to the particular model and build.

 

Maintenance and Service Guide

Page 9

 

DragonFur_0-1719772606349.png

 

 

HP EliteBook 840 14 inch G10 Notebook PC specifications

Scroll down to Section Display

 

 

*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP EliteBook 840 14 inch G10 Notebook PC  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.