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- HP Community
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- Does USB-C Support displays on my laptop?

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12-22-2021 10:32 AM - edited 12-22-2021 10:33 AM
I have a laptop [HP Laptop PC 14-d2000] with a USB-C port. I tried connecting it to my TV and a monitor with a USB-C to HDMI cord, but I got a notification stating:
_ _
Display connection may be limited
Make sure the DisplayPort device you're connecting to is supported by your pc.
_ _
I am wondering if the USB-C Port on this laptop supports the display alt modes required (and if it supports charging as a bonus)
I know there are other posts like this, but I need to know for my device, and for some reason I couldn't find this laptop anywhere on the HP website, and even after I added it to my support dashboard it still didn't have its specs or user guide in the support resources. The virtual support assistant and the live chat with a real person were both useless.
Any help would be appreciated, thank you!
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12-22-2021 12:03 PM - edited 12-22-2021 12:03 PM
Welcome to the HP Community.
According to the posted Service Guide,
No display support - The USB-C port is data transfer only.
Pages 5-6 (Right Side / Left Side) descriptions
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
12-22-2021 12:03 PM - edited 12-22-2021 12:03 PM
Welcome to the HP Community.
According to the posted Service Guide,
No display support - The USB-C port is data transfer only.
Pages 5-6 (Right Side / Left Side) descriptions
HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"