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HP Recommended
HP Laptop PC 14-d2000 (2D127AV)
Microsoft Windows 11

I have a laptop [HP Laptop PC 14-d2000] with a USB-C port. I tried connecting it to my TV and a monitor with a USB-C to HDMI cord, but I got a notification stating:

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Display connection may be limited

Make sure the DisplayPort device you're connecting to is supported by your pc.

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I am wondering if the USB-C Port on this laptop supports the display alt modes required (and if it supports charging as a bonus)

I know there are other posts like this, but I need to know for my device, and for some reason I couldn't find this laptop anywhere on the HP website, and even after I added it to my support dashboard it still didn't have its specs or user guide in the support resources. The virtual support assistant and the live chat with a real person were both useless.

 

Any help would be appreciated, thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Finnland 

 

Welcome to the HP Community.

 

According to the posted Service Guide,

No display support - The USB-C port is data transfer only.

 

Maintenance and Service Guide

Pages 5-6 (Right Side / Left Side) descriptions

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Laptop PC 14-d2000 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Finnland 

 

Welcome to the HP Community.

 

According to the posted Service Guide,

No display support - The USB-C port is data transfer only.

 

Maintenance and Service Guide

Pages 5-6 (Right Side / Left Side) descriptions

 

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Laptop PC 14-d2000 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

 

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.