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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Stream x360 - 11-p015wm (EN
Microsoft Windows 8.1 (64-bit)

I purchased this

HP Stream x360 - 11-p015wm (ENERGY STAR)

does this have a normal mouse and pointer feature or is everything just touch. they key pad works fine for typing. but i would like to use the touchpad like a traditional mouse and pointer. How can i do that, if i can?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK got it to work. When i got this it had a broken screen, I replaced the screen and thats when I found the mouse did not work (touchpad) I tried all the settings and troubleshooting methods. However nothing worked. I then decided to pull the bottom off to see if there was any damage to the flex cables etc... I saw that someone had already taken it apart and forgot to plug back in the touchpad teather/flex cable. So I plugged it back in and voila... problem fixed. Thank you guys for taking the time to help me. very much appreciated. The process of elimination helped!

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

The Touchpad also works as a mouse, you can see the mouse pointer on notebook screen when you move your finger(s) on the touchpad.

 

Regards.

BH
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HP Recommended

Thats just it. I do not see a mouse pointer, the touch pad seems to work just fine but I do not see a pointer anywhere. is there something in setting i need to do?

HP Recommended

Hi,

 

Please try to use Mouse Pointer Disappears Windows 8.1 Fix With Msconfig from the following tutorials (scroll down few pages):

 

  http://vkrepair.com/mouse-pointer-disappears-windows-8/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

OK got it to work. When i got this it had a broken screen, I replaced the screen and thats when I found the mouse did not work (touchpad) I tried all the settings and troubleshooting methods. However nothing worked. I then decided to pull the bottom off to see if there was any damage to the flex cables etc... I saw that someone had already taken it apart and forgot to plug back in the touchpad teather/flex cable. So I plugged it back in and voila... problem fixed. Thank you guys for taking the time to help me. very much appreciated. The process of elimination helped!

HP Recommended

@Willcruz82 wrote:

... I saw that someone had already taken it apart and forgot to plug back in the touchpad teather/flex cable. ...


Hi,

 

Many thanks for the info and very interesting to know that.

 

Cheers.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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