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‎12-23-2024 02:36 AM

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)
Operating System: Microsoft Windows 11

Does anyone own an HP Pavilion with 1TB storage, 16GB RAM, and Intel Xe Graphics whose display supports both 40Hz and 60Hz refresh rates? If so, could you please share images of the display settings? Recently, my laptop’s display was replaced by HP, but the new display only supports a single refresh rate of 60Hz. I feel misled by HP and would like to verify this issue.

My Model_ HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)

Category:
1 REPLY 1

‎12-23-2024 04:26 PM

HP Recommended

@misal-97 

 

Yes, nearly all machines support that within the physical limit.The ROT is resolution goes up refresh rate will go down and vice versa. Please use

 

             Change the refresh rate on your monitor in Windows

 

Regards.

BH
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