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‎03-18-2021 09:02 AM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 10 (64-bit)

Which brand of USB-C to HDMI adaptor do you use?

 

My spectre 360 has full feature USB-C and DP 1.4, but I am not able to get a 4K@60Hz on the 4KTV. The adaptor supports 4K@60Hz. I only got 4K@30Hz.

 

Did HP mislead consumer on their product specification?

 

 

1 person had the same question
1 REPLY 1

‎03-18-2021 09:25 AM

HP Recommended

Hi,

The model of the spectre is 13-aw0023dx.

 

HP Spectre x360 - 13-aw0023dx Product Specifications | HP® Customer Support

 

The data sheet said there is a HDMI port, actually NONE.

It said USB-C port is full feature with DP1.4 which should capable output 4K@60Hz. So far not the case even I use a USB-C to HDMI adaptor (support 4K@60Hz ). I tested with 4K, HDMI2.0 cable and even bought a 8K HDMI cable for testing. All Failed.

 

 

1 person found this reply helpful
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