Driver for the HP True Vision 5MP dissapeared - how i reinstall it?

[puricel]

My driver for the HP True Vision 5MP dissapeared - how i reinstall it? I called Windows they said everything is ok from their side. On HP webside is a loop that always takes you to the same page and can't find the driver anywhere...

[Rainbow23]

Hi @puricel,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with your HP ENVY X360 13.3 Inch 2-In-1 Laptop PC 13-Bf0000 (552D6AV) wherein the HP True Vision 5MP camera driver is not available. 

You may follow the steps listed below for this issue.

1- Press Windows key + R to open run command box.
2 – Now, type devmgmt.msc in the text field and hit enter to open device manager.
3 – Now, once the device manager opens up, click to Expand cameras and locate your webcam device.

Note: – On some devices its located under Camera or imaging devices or Sound, video and game controllers.

If its not visible, just click on View and then click on show hidden devices.

4 – Now, Locate your camera and Right click on it and select Update driver.
5 – Now from the top tabs , just click on action and then click on Scan for hardware changes.
6 – Now, let windows update the driver automatically using internet.

I hope this helps.
Take care and have a good day.

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