• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎02-24-2021 10:34 AM

HP Recommended
Product: Pavilion dv6535
Operating System: Microsoft Windows 10 (64-bit)

No me funciona el scroll del touchpad cuando he actualizado a windows 10, en la web de hp no tienen solución.

Que driver puedo instalar, el que instala por defecto windows 10 no funciona totalmente

1 REPLY 1

‎02-24-2021 12:10 PM

HP Recommended

Hi:

 

Your notebook is not supported by HP for Windows 7, W8.1, W8 or W7.

 

The only operating system it was ever supported for was Windows Vista, and those were the only drivers available for that model series.

 

The only suggestion I can offer would be to install the Windows Vista touchpad driver and hope it works on W10.

 

ftp://ftp.hp.com/pub/softpaq/sp42001-42500/sp42090.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.