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‎01-11-2019 12:20 PM

HP Recommended
Product: HP Stream 11
Operating System: Microsoft Windows 10 (32-bit)

I reloaded my W10 Operating system and lost all use of the touchpad. 

I plugged in a mouse and that works fine.

The device manager does not show any touchpad installed.

I tried double clicking the corner of the touchpad but that doesn't work.

I have tried downloading drivers for the touchpad, but they won't download, with a message that HP does not have the necessary drivers.

Can anyone send me a copy of the drivers I need for my touchpad ?

Fierroots

1 person had the same question
3 REPLIES 3

‎01-11-2019 12:55 PM

HP Recommended

@fierroots

 

Please try

 

  https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71867.exe

 

Otherwise please post back what is your HP Stream 11 ?  Please use the following instructions to find out the model/product of your machine:

  https://support.hp.com/us-en/document/c03754824

  Please do NOT post its Serial number (s/n).

Regards.

BH
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‎01-18-2019 03:08 PM

HP Recommended

I downloaded the drivers as you suggested, but still no luck with the touchpad.

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‎01-18-2019 03:12 PM

HP Recommended

HP Stream Notebook - 11-d060sa (ENERGY STAR)  is my model

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