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‎06-13-2022 04:34 AM

HP Recommended
Product: HP Pavilion 17-e011sr Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have a problem with the video card after installing the drivers, it is defined as AMD radeon 8600m series. Well, actually there is a video card AMD Radeon 8670m. I have already tried everything, please help me with this problem!

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1 REPLY 1

‎06-13-2022 06:43 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this version of the W10 AMD graphics driver works for your notebook.

 

https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78743.exe

 

The release notes indicate that it has support for that model graphics adapter.

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