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02-28-2021 09:22 AM - edited 02-28-2021 10:17 AM
You posted that you are running Windows 7, but the Microsoft Basic Display Adapter only shows up when you are running W8.1 or W10.
There is no W10 driver for the dual AMD switchable graphics your notebook has.
If you can reinstall W7 64 bit, I suggest you do so.
02-28-2021 10:16 AM
If that is the case, most likely one of your notebooks two display adapters has become over heated during the life of your notebook, and won't take the driver anymore.
The W7 graphics driver on your notebook's support page installs both the of the AMD graphics adapters.