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‎10-11-2023 12:56 PM - edited ‎10-11-2023 01:14 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

I want to be able to connect 2 monitors with my laptop. I'm able to connect one using the HDMI port but the second one is not working when using the USB-C port. Anyone with a solution?

1 REPLY 1

‎10-11-2023 01:51 PM

HP Recommended

@flex12 

 

What is your HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)  ? It could be one of the following over 180 machines

 

            https://support.hp.com/ee-en/product/product-specs/hp-17.3-inch-laptop-pc-17-c0000/model/2100371457

 

For example :  HP Laptop 17-cn0155ng

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards.

BH
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