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HP Recommended
HP Elite Dragonfly 9GD31PA#ABG
Microsoft Windows 10 (64-bit)

Hi,

 

I am new to this forum so excuse me if haven't posted correctly.

 

I have  dual HP P244 23.8" monitors connected to an HP Elite Dragonfly using a HP Thunderbolt G2 120W via display ports.

The displays are configured as below:

Laptop screen

Display config laptop screen #1.jpgDisplay config laptop screen #2.jpg

 

Main monitor

Display config main monitor #1.jpgDisplay config main monitor #2.jpg

Secondary Monitor

Display config secondary monitor #1.jpgDisplay config secondary monitor #2.jpg

 

I've tried all the combinations of screen configurations available and the issues I am having are:

 

#1 - When I close the laptop screen completely the cursor cannot be moved to the secondary monitor. If I leave the laptop screen open slightly the cursor operates as expected and can be moved to the secondaru monitor. I would like to close the laptop screen completely but still be able to move the cursor to the secondary monitor.

 

#2 - I would like to be able to open the laptop and use it as a tablet to write on the laptop screen with the HP pen provided with the DragonFly and any output be reflected on the main monitor.

 

Any advice on how to resolve the above would be appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for replying Eddy.

Issue #1 - the screen numbers were highlighted in the first image under each screen section, so the laptop screen was #1. I have since selected Disconnect this display. The cursor still wouldn't move from screen #3 to screen #2 but after disconnecting screen #1 (laptop screen) and I moved the cursor to the right edge of screen #3 I noticed that the cursor moved to screen #2 from screen #3. This wasn't the desired action so rearranged the screens under Rearrange your displays, i.e. moved screen #2 to be on the right of screen #3 instead of the left, and the cursor moved between the screens as expected. Rookie mistake!

 

Issue #2 - yes that works. You simply need to open the laptop screen and click Detect under Rearrange your displays so the laptop screen is detected as it was disconnected from the resoution to issue #1. You then change the Mulitply Displays setting to Duplicate desktop on x and y where x and y are the screens you want to duplicate on. The laptop can then used as a tablet and the results are displayed on both screens.

View solution in original post

2 REPLIES 2
HP Recommended

Hello @Quokka74,

 

Ok, for issue #1, select the laptop monitor, I don't know if it's 1, 2, or 3, because you didn't specify but select that and from the dropdown of Multiple Displays, select Disconnect this display.

 

As for issue #2, I've actually previously thought of the same concept but the only way you would be able to do that is if you duplicate the displays, not extend them.

 

Hope that helps somewhat.


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Thanks for replying Eddy.

Issue #1 - the screen numbers were highlighted in the first image under each screen section, so the laptop screen was #1. I have since selected Disconnect this display. The cursor still wouldn't move from screen #3 to screen #2 but after disconnecting screen #1 (laptop screen) and I moved the cursor to the right edge of screen #3 I noticed that the cursor moved to screen #2 from screen #3. This wasn't the desired action so rearranged the screens under Rearrange your displays, i.e. moved screen #2 to be on the right of screen #3 instead of the left, and the cursor moved between the screens as expected. Rookie mistake!

 

Issue #2 - yes that works. You simply need to open the laptop screen and click Detect under Rearrange your displays so the laptop screen is detected as it was disconnected from the resoution to issue #1. You then change the Mulitply Displays setting to Duplicate desktop on x and y where x and y are the screens you want to duplicate on. The laptop can then used as a tablet and the results are displayed on both screens.

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